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How do you get the queues back in current project?

jason.heaney

I clicked on the X and the list of all of our Queues disappeared. Now I can't figure out how to get them back. I have to click on the drop down arrow next to "Switch Queues" to see all the Queues and move from queue to queue.

Screen Shot 2022-03-28 at 5.27.55 PM.png

Accepted answers

Nina Zaradniak_Deviniti_

Hi @jason.heaney

I think it's Queues on Jira Server or Data Center. You can restore the view by clicking on Switch Queues and then the Keep menu open item.

Cheers,
Nina.

All comments

Ste Wright

Hi @jason.heaney

Where was the "x" in this scenario? I can't seem to locate an option to collapse queues in this manner.

Is this JSM Cloud? If so, is it an ITSM template?

Ste

jason.heaney

Hello Stephen,

The X was up top before the " My Open Tickets" . I believe

I am not sure. This is my first time using Jira and I didn't set this up. Where do I find these answers for you?

Nina Zaradniak_Deviniti_

Hi @jason.heaney

I think it's Queues on Jira Server or Data Center. You can restore the view by clicking on Switch Queues and then the Keep menu open item.

Cheers,
Nina.

jason.heaney

Hello Nina,

The "Keep Menu Open" option wasn't there when I was in my own Queues, but when I switched Queues it became an option and now my menu is back. Thank you

Have a great day

Nina Zaradniak_Deviniti_

I am glad I could help you

Cheers, Nina.

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