nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issue linking

lrodriguez

Hello,

I am trying to establish a link between the newly created ticket to a preexisting one that exactly matches the newly created issue's summary.

I am able to get the preexisting issue(s) by using an "if" block before the "link issues" component that matches the summary, however,

It seems the Rule is failing with the below details:

Please help.

Link issues

Error rendering smart-values when executing this rule:

Failed to get value for issue.summary.match(“([A-Z]+-\d+)”): {{issue.summary.match(“([A-Z]+-\d+)”)}

Accepted answers

Mark Segall

Hi @lrodriguez and welcome to the community!

It looks to me like your regex is trying to find where the summary contains an issue key in it. From what you're trying to achieve, I think you want something like this:

All comments

Mark Segall

Hi @lrodriguez and welcome to the community!

It looks to me like your regex is trying to find where the summary contains an issue key in it. From what you're trying to achieve, I think you want something like this:

lrodriguez

Hi Mark, thank you for your prompt reply.

My issue is more specifically related to the linking portion. The error I am getting is coming from trying to link the newly created issue back to the preexisting one:

Screen Shot 2022-03-28 at 10.34.19 AM.png

lrodriguez

Even if I try to "Link the issue to the trigger issue", the preexisting bug doesn't update the linking portion, and the audit log doesn't display any errors

Mark Segall

It may be possible to do it the way you're trying to do it, but the main issue I see with your current approach is that your regex is against the issue summary and assumes your summary contains issue key(s). I don't think that's your intent. You would need to instead do something like this:

{{lookupIssues.match("([A-Z]+-\d+)}}

But again, this will likely cause you fits if you have more than 1 matching issue because lookupIssues will provide the result set in an array and you'll need to iterate through the array with some kind of advanced branching.

The approach I shared is just looking at this from the opposite perspective... Rather than trying to link your new issue to a potential list of similar issues, branch into each of the matching issues and link them to your new issue.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud