How to restrict Invited Customer to that particular Service desk project

Question

Hi Experts,

We have invited Customers to the particular One Jira service desk portal. But Customers are able to see other service desk projects. How to restrict customers to view only invited projects restrict to not too visible the other service desk projects.

Thanks & Regards

ravikiran nagasetti · Answer

Thank You, @Mark Segall

Mark Segall · Answer

Hi @ravikiran nagasetti - You'll need to ensure the customer permissions is setup as follows:

You can get to this page here:

INSTANCE/jira/servicedesk/projects/PROJECTKEY/settings/customer-permissions