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How can I create multiple issue layouts in the same project?

Eduardo Tavarez

I have a company managed business project. I successfully customized the layout for 1 issue type. The thing is that I will like other issue types to exist in the boards, but when I add them, all issue types follow the same issue layout.

I tried creating a new issue type scheme and associating the project to it as well but I am getting the following error:

You can't associate independently-created projects with this issue type scheme.

There are 58 sub-tasks that will be affected by this change. You must have at least one valid sub-task issue type.

Accepted answers

Ste Wright

Hi @Eduardo Tavarez

When you say Issue layout, I assume you mean the order of the fields on the screen?

I.E via Project Settings > Layout?

To allow for this, you need a Screen Scheme per Issue Type.

To set this up, you'll need to be a Jira Admin and then...

Go to Jira Settings (cog icon in top-right) > Issues
Select Screens from the left-hand menu
Locate your Screen, and on that row select 3-dots icon > Copy
Give the new Screen a name, for example Screen - Bugs
You can modify the fields available on the Screen if needed - or leave it exactly the same!
Repeat steps 3-5 for each Issue Type's layout you want to modify
Next, select Screen Schemes from the left-hand menu
Press Add screen scheme - and create one Scheme per Screen (i.e if you have 5 Screens, you need 5 Screen Schemes)
Finally, select Issue Type Screen Schemes from the left-hand menu
Locate the Issue Type Screen Scheme for your Project
Use the Associate an issue type with a screen scheme button to associate each Screen to its Issue Type

It should then be possible to set an Issue Layout per Issue Type!

Note: This will impact all Projects using the Screens/Schemes - if this is an issue, copy Screens for all Issue Types, and create new Screen Schemes/Issue Type Screen Scheme.

See more information in the Support help pages for...

Let us know if this works, or if you have any further questions!

Ste

All comments

Ste Wright

Hi @Eduardo Tavarez

When you say Issue layout, I assume you mean the order of the fields on the screen?

I.E via Project Settings > Layout?

To allow for this, you need a Screen Scheme per Issue Type.

To set this up, you'll need to be a Jira Admin and then...

Go to Jira Settings (cog icon in top-right) > Issues
Select Screens from the left-hand menu
Locate your Screen, and on that row select 3-dots icon > Copy
Give the new Screen a name, for example Screen - Bugs
You can modify the fields available on the Screen if needed - or leave it exactly the same!
Repeat steps 3-5 for each Issue Type's layout you want to modify
Next, select Screen Schemes from the left-hand menu
Press Add screen scheme - and create one Scheme per Screen (i.e if you have 5 Screens, you need 5 Screen Schemes)
Finally, select Issue Type Screen Schemes from the left-hand menu
Locate the Issue Type Screen Scheme for your Project
Use the Associate an issue type with a screen scheme button to associate each Screen to its Issue Type

It should then be possible to set an Issue Layout per Issue Type!

Note: This will impact all Projects using the Screens/Schemes - if this is an issue, copy Screens for all Issue Types, and create new Screen Schemes/Issue Type Screen Scheme.

See more information in the Support help pages for...

Let us know if this works, or if you have any further questions!

Ste

Ste Wright

Hi @Eduardo Tavarez

For the edit you've provided...

If you're looking to modify the Issue Type Scheme, and have Sub-tasks now, you need to either...

Convert all Sub-tasks to a standard Issue Type
Add at least one Sub-task Issue Type into your Scheme

...for the Issue Type Scheme association to work.

Ste

Eduardo Tavarez

Hi @Ste Wright

I did as you suggested and added a sub-task issue type to the scheme and it allowed me associate. However this made the project to stop being associate to the previous scheme. I am attaching an image to try and make this clearer. In the project Services 2.0 I have an issue type with its own layout and that is great. I will also want this same project to have the General Issue type but with a different layout, but in the same project. How can I accomplish this?

Ste Wright

Hi @Eduardo Tavarez

If you mean Issue Layout as in what fields are on the Screen, their order, etc - see my first post.

If you need to add the General Issue Type to your other Scheme also...

Go to Jira Settings > Issues
From the left-hand menu, select Issue Type Schemes
Locate the Issue Type Scheme - eg. SS2: Services issue type scheme
On that row, select 3-dots icon > Edit
Move General from the Available Issue Types column, into Issue Types for Current Scheme
Press Save

Do this before adding more Screens/Schemes.

Ste

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