Viewing tickets for all users.

Question

Hello everyone, everything good?
Guys I need some help. Is it possible to leave the view of a ticket open to all users?
Currently I have this difficulty, because when a tickwet is opened, only the reporter or adding the person in the project will have this view, in my case there are many people over 2k.
Is there any way to create a group or something so everyone can view when needed?

Jack Brickey · Answer

Well you can setup the default role for all new user to be associated with when they are added, then add that role as Browse permissions and any others you wish.

Rodrigo Xavier · Answer

Hello, @Suvradip Paul 
Not really, all these people are within the organization.
I don't know if it would be possible to create a group with everyone and give permission only to view tickets or something.

Suvradip Paul · Answer

Hi @Rodrigo Xavier ,

Thanks for posting.

Do you want to provide access to this 2K+ people without providing access to Jira Project? Are these people outside your org?