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How to update values on Jira based on the selection from ConfiForm (Web Service Request)?

Md Pervez Nawaz

I have been trying to put a condition on ConfiForm in order to update Jira ticket based on user selection on the ConfiForm, but it is not able to create Jira ticket. The code is working fine without the condition.

The same code is working when I am using "Create Jira Issue" Action. But While trying with Web Service Request it is not working.

Example condition, where I am trying to put label on Jira based on whether the user has attached file or not, "fi" is the field for attachment:

#set($attachment = "[entry.fi]")

#if($attachment == "")
"labels": ["ContentNA"],
#else
"labels": ["Content"],
#end

Accepted answers

Alex Medved _ConfiForms_

The contents is processed absolutely the same way - so if it works for "Create Jira issue" then it should work for "Web service request"

If an attachment IS a file field then checking it for empty value like that will never work.

As it is a "multi-value" field and should be checked with isEmpty function

Alex

All comments

Alex Medved _ConfiForms_

The contents is processed absolutely the same way - so if it works for "Create Jira issue" then it should work for "Web service request"

If an attachment IS a file field then checking it for empty value like that will never work.

As it is a "multi-value" field and should be checked with isEmpty function

Alex

Md Pervez Nawaz

Thanks @Alex Medved _ConfiForms_

#if($attachment.isEmpty()) worked for me.

Apart from this, I got below error too when I was not attaching any file:

Requested to https://jira.xxxxx.xxxxx.com/rest/api/latest/issue/xxxxxx/attachments has resulted in error. Response code = 415. Response contents:

This I managed to remove by checking on "Do not report error" checkbox.
Is it the right way to do it?

Alex Medved _ConfiForms_

What content type do you set in the IFTTT that attempts to upload attachments?

Md Pervez Nawaz

I don't see any content type in the IFTTT. Attaching a screenshot related to the attachment.

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