Configuring SLA for Todo in JIRA

Question

I am using SLA Time and Report for JIRA plugin by SaaSJet. I am not sure, how to create a SLA for Todo items.

Entire Requirement -

I want to define a SLA for all the tickets for TODO, that is when the sprint starts the SLA timer starts and the Ticket should be picked and moved to In Progress within the SLA time.

Now I am not getting any checks for Sprints.

Mariana_Pryshliak_Saasjet_qysy8m · Answer

- make sure that the selected project is exactly the one you use in jira

- check that the selected project is of the classic type -

if  there will not be no Sprint yet- you need to contact the tech support team

veer.srivastav · Answer

I did some reseach and now, I am sure, I am using a next-gen project, because that is our requirement? So any suggestions on how can we use this feature?

veer.srivastav · Answer

So you mean to say, this won't be available on the company managed project? That is what is a next-gen project right?