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Sprint board drag and drop of tickets not working

Athina Alorro

I noticed this morning that I can't drag and drop tickets on any status column (To Do, In Progress, Done).
This works yesterday. Although I can change the status by manually going to each ticket and clicking the status button but the drag and drop feature makes it easier and less number of click.

Accepted answers

khacminhrt

The bug is fixed

All comments

Travis Randolph

I am having the exact same issue. I am the only one on my team who is having this issue though. Happens on any computer I login on, so it is not a caching issue.

richard kim_k87fos

Having the same issue. Haven't changed any permissions or settings in months, so I'm assuming this is an issue on their end.

hari3

We're having the same issues this morning. Its happening on our board and backlog view. Nothing can be dragged / dropped to change a ticket status or priority order in the backlog. It was working yesterday.

Takeshi Sasaki

Same here, or at least similar.
I cant drag a ticket from the backlog to move to a sprint.

My Chrome version is 55.0.2883.95 (64-bit)

Ian_Chan

+1 happening here too.

Martin McTighe

+1 same issue here - drag and drop shows a green column to drop the task but then the task reverts back to it's old state.

Moving the task manually as you've said works fine and updates the board correctly.

Re-index didn't fix it.

Tosihiro Rokusya

me too. fix please...

mamoru.sasaki

Having the same issue.

Haven't changed any permissions or settings in months, so I'm assuming this is an issue on their end.

aaronsempf

We are having the same issue... we can no longer drag and drop between swim-lanes on Kanban boards. Also haven't changed anything (permissions etc)

Daniel Tanner

+1 same issue here.

Documented a few more details here: https://answers.atlassian.com/questions/46331323.

Alison Lemke

Same issue here. We are moving and updating manually until resolved.

Using Chrome or IE. Dragging between sprint columns for an active sprint, or dragging items from the backlog into a sprint (which actually makes weird display things happen...looks like my other backlog items disappeared, but they have just moved further down the page, after a page of whitespace).

Tom Dance

+1 same for myself and everyone else in our company.

This has completely broken the backlog sorting for us. Help!

Adam Donaghy

I'm also having the same issue in my company.

khacminhrt

The bug is fixed

Jimmy Liang

Yes..it's working now laugh

michael johns

Not for me, same problem. using chrome.

Travis Randolph

Try clearing your cache if you're still getting this issue.

Florian Kriechbaumer

Same issue.

Alexander Kondakov

Same issue.
Some issues can be drag&dropped, while others can't. There doesn't seem to be any pattern (status, epic, sprint etc.).
This is not a permission issue, as all transitions can be made on the issue page, but not on the board.
The error repeats itself in different browsers and for different users.

t12ung

+1 for this unresolved issue.

See here for reported issue and help get the ball rolling for Atlassian to fix!

https://jira.atlassian.com/browse/JSWSERVER-16445

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