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JIRA Automation: Assign a user to an issue when an Epic is linked

How do I use automation to assign a user to an issue, when the epic link value is assigned? When a specific epic is associated with an issue, I would like to assign a specific user.

I tried Field value changed = EpicLink#

Epic Name contains = https://equifax.atlassian.net/browse/XXXX-##

Then: Assign the issue to

I do not receive an error, automation just does not happen.

Accepted answers

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Trudy P Claspill

Are you working with issues in a Team Managed project or a Company Managed project?

Company Managed projects use the Epic Link field. Team Managed projects don't use that field. Instead they use the Parent field.

Can you show us the details of your rule? If you are working with a rule for issues in a Company Managed project then I suspect the problem is in

Epic Name contains = https://equifax.atlassian.net/browse/XXXX-##

...because the issue that triggered the rule does not have an Epic Name field. You would need to add more to the rule to get it to look at the Epic Name for the issue that was specified in the Epic Link field of the trigger issue.

@Trudy P Claspill Thank you for responding. I am using a Company Managed project. The details of the rule are in the image below.

Trudy P Claspill

I see that you are checking the Epic Link field in the second step rather than the Epic Name field as you mentioned in your original post.

Try changing the comparison to be just the issue key for the Epic. While the field is named Epic "Link" and in the UI it does provide a hyperlink to the Epic, it is only the Epic Issue Key that is actually contained in the field.

@Trudy P Claspill I tried just the key and it still is not working. I refreshed the view as well. Do you have any other ideas? I also tried Epic Name and the issue type.

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