how to replace imperial units by metric units in Asset Management (QR Code labelling)

Question

hello.

We are using the built-in Asset Management in Jira Service management, and we need to print labels with QR codes. But the interface only allows us to set lengths in inches (imperial measures), whereas non-American countries use metric measures (centimeters).

How to set Jira to use metric units ?

Olivier

Ste Wright · Answer

Hi Oliver,

Sorry to hear. But thanks for coming back to the Community to clarify this - it could help other users who have this question, and find this thread in future!

Ste

Olivier CAILLAU · Answer

Thank you.

I have written to the support team of AssetManagementForJira, upon your advice. They just answered they do not support the metric system for QR codes.

Olivier

Ste Wright · Answer

Hi @Olivier CAILLAU

Based on the App's icon, I don't think you're using the inbuilt Insights Asset Management - instead, looks like you're using this App: Asset Management for Jira.

Given the question is quite specific - I'd recommend contacting the vendor directly for assistance. To do this...

* Go to their listing on the Marketplace
* Select the Support tab: https://marketplace.atlassian.com/apps/1222692/asset-management-for-jira?hosting=cloud&tab=support
* Choose a contact method from the right-hand menu

Ste