User Managed Select Lists?

Paul Madison

We want our users to be able to update the values in a select list without having to be an admin.  This would help reduce our overhead for managing lots of these custom fields.

 

Is there a good way to do this with Insight, Proforma, etc.? 

The fields may or may not need to be consistent across projects, depending on the use-case.

Mark Segall

Hi @Paul Madison 

You have a number of options:

• Components - This is the easiest to get going and gives them the power to dynamically assign issues.
• Insight - It is possible to go this route, but there are a few caveats:
  • A little bit of a learning curve.  You'd need to set up object type permissions and they'd need to get familiar with the UI which is simple enough, but depending upon your user tech savvy, could be a little difficult
  • Though should be less frequent than field updates, a Jira Admin would still need to manage the custom insight field... Specifically the field filter.  Depending upon how much leverage you give them, as users gain more comfortability with Insight, they may want to create cascading fields and/or change the filter based upon a growing set of attributes.  
  • Not an option at this time if they wish to show on an enhanced form.
• Enhanced Form/Proforma - They won't be able to query the field results unless it's mapped to a custom field on the backend