Can I create and close a ticket with a single click? Like a new button as in the picture?
I don't think you can add a new button like that, but you could
1. Add a custom checkbox field to your issue that you checked when you wanted to immediately close a ticket.
2. Create an Automation rule triggered by issue creation to look for that box and close the issue if it is checked.
Thank you @Trudy P Claspill! I was able to create a custom field for the screen. This solves my issue for now.
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