Unable to run automation on custom field and smart values using LookupIssues

tasha tokunova_onk84f

I need a rule that will run on schedule, check JQL and send a list of tickets to a user.

I have issues with smart values when "send email"

Here's the email content:

{{#lookupIssues}}
<li>{{issuetype.name}}
Key+Summary: <a href="{{url}}">{{Key}} - {{summary}}</a>
All comments: {{comment}}
Returns last comment: {{issue.comments.last.body}}
Custom field value: {{issue.10033}}
</li>
{{/}}

 

When an email gets triggered I get blank values I miss {{issue.comments.last.body}} and {{issue.10033}}

Bill Sheboy

Hi @tasha tokunova 

When your rule is inside of the {{lookupIssues}} you no longer use the {{issues...}} prefix to the smart values.  Their context is the lookup, and {{issues...}} refers to other contexts, such as either the trigger issue or issues within a branch.

Please try this: inside of the lookup iterator  {{comments.last.body}}

Kind regards,
Bill