Within my automation's 'Comment on Issue' compose box, I tried @{{issue.reporter.displayName}} in an attempt to address the comment to the reporter by name.The copy I received of the comment as posted does not look like the "@" symbol functioned as it normally works when manually typed.Is there a way to include '@reporter' within an automated comment?Thanks for any assistance.
Hey @Kel Hill ,
Going by this previously asked question it seems to work slightly different and based on the accountId (which make sense)
https://community.atlassian.com/t5/Jira-Software-questions/Mention-users-in-automation-comment/qaq-p/1515480
To mention from a comment, please try: [~accountid:{{issue.assignee.accountId}}] If you need to mention a specific person, you will need their id value, which you can get from performing a search or looking at their profile info. [~accountid:thePersonsIdNumber]
To mention from a comment, please try:
[~accountid:{{issue.assignee.accountId}}]
If you need to mention a specific person, you will need their id value, which you can get from performing a search or looking at their profile info.
[~accountid:thePersonsIdNumber]
For reporter that might then be:
[~accountid:{{issue.reporter.accountId}}]
Thanks @Dirk Ronsmans
@Dirk Ronsmans Does this also work with 'Bulk Edit' option on the comments?
Below works for me to tag the reporter in a comment using automation, but it's not working when using canned response. =(
[~{{issue.reporter}}]
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