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Assign to last assigned when task is moved

Cailyn Steinhardt

Hi all,

I am trying to trigger a task to assign to the last person assign on the task when moved from QA back to in progress. Is there a way to do this in Jira Software?

Accepted answers

Jack Brickey

Hi @Cailyn Steinhardt , welcome to the community!

In order to do this you would need to record the previous assignee in a custom field. This is basically how that would work...

Create a custom user picker field, e.g Developer
Use a post function on your workflow or set up automation search that when the issue transitions into your QA status that you copy the assignee into the developer custom Field
Then I assume the issue gets assigned to a QA tester
Use an automation rule that triggers when an issue was moved from QA back to in progress to copy the field from developer back to assignee

All comments

Jack Brickey

Hi @Cailyn Steinhardt , welcome to the community!

In order to do this you would need to record the previous assignee in a custom field. This is basically how that would work...

Create a custom user picker field, e.g Developer
Use a post function on your workflow or set up automation search that when the issue transitions into your QA status that you copy the assignee into the developer custom Field
Then I assume the issue gets assigned to a QA tester
Use an automation rule that triggers when an issue was moved from QA back to in progress to copy the field from developer back to assignee

Cailyn Steinhardt

Hi Jack,

Thank you for answering my question. I am super new to the platform so I am going to follow the above instructions as best as I can but it's almost like reading a different language for me at the moment hahaha

Jack Brickey

No worries @Cailyn Steinhardt . I certainly understand. I am happy to provide more details as you get into it. I definitely would refer you to the Atlassian documentation as there is great info there. https://support.atlassian.com/jira-software-cloud/resources/ . If you simply enter some key words you should find good articles. But don't hesitate to reach back out!

Cailyn Steinhardt

Hi Jack,

I did the above and I added a field that is supposed to copy the current assignee and it shows as none through all stages but I think in the automation log it's working. Am I not doing something right to get the person's name to show in this new field?

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