When we try to download the attached files in Jira we got the below error:
"Something went wrong. We couldn't generate a preview for this file."
While this option was working properly before.
Hi @Emad Sarhan
Welcome to the community!
What kind of attachments are you downloading?
Hi @Fabian Lim
files type (.xlsx) - Microsoft Excel Worksheet.
I suggest you open a ticket with Atlassian support if it happens with any browser and any file type.
See if it happens for new tickets as well.
Regards
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