Time tracking field time not triggering issue.updated webhook

Question

I'm trying to get the hours charged in an issue in Jira sent to my system using webhooks. I have no problem with the update of the other fields, but the hours charged in the Time tracking are not triggering the webhook.

Is this a bug or there is another webhook to get the hours added in an issue?

Adrien Low [ServiceRocket] · Accepted Answer

Hello @Javier Bertolino ,

For Time Tracking fields, you should check the options under the Worklog section:-

Hope this helps.

Regards.

Javier Bertolino · Accepted Answer

I got an answer from the Jira support team and I will leave it here so it may help someone in the future:

In the past, the webhook data of the edit issue event included the worklog data, also we send out the worklog event. Now, we have dedicated events for worklog and we don't send duplicated data.

We announced the update on this thread.