Description has to be copy when automation rule created a subtask

Question

* While creating subtasks with automation rule I have added descriptions with some values but it's not copying that data when tickets creates.

Bill Sheboy · Answer

Hi @Chaitanya B

For a question like this, please post images of your complete automation rule and of the audit log details showing the rule execution.  That will provide context for the community to offer suggestions.  Thanks!

Kind regards,
Bill

Piyush A (STR) · Answer

try to copy the description from the parent ticket (the option in automation), this would update the subtask for copy of description