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epic name not an option for card layout

Lloyd Bullard_6vzruo

I want to have epic names showing up in the issue card in JIRA. my team and I have previously used this feature in the on prem version of JIRA.

I have followed several different sets of instructions from forum posts and official documentation, and I am unable to get the epic name to show up on the card for JIRA tasks.

going into board settings>card layout then checking in the drop down list, epic name just is not there.

this has worked for other instances of JIRA (both cloud and on prem) that I have used and is the way that all of the forum posts and help documentation suggest.

help needed.

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Trudy P Claspill

Hello @Lloyd Bullard

Welcome to the community.

The name of the issue's parent epic should be displaying on the cards automatically without you having to add it to the card layout. That is my experience.

Are you not seeing that?

Can you provide screen images that show the card missing the Epic Name, and also the details of that same issue to show it is indeed linked to an Epic?

Michael Harrison_vjbazy

I think this is another example of the confusion between "Epic Name" and "Epic Summary". In our boards, "Epic Summary" shows by default, but we use "Epic Summary" as a longer, slightly more detailed description of the Epic. "Epic Name" is what goes into the little colored "chiclets" on all the other boards. But for some reason, when we make a board of epics, that's not allowed.

Trudy P Claspill

Hello @Michael Harrison

Welcome to the community.

Without more information/screen images I'm not able to provide any feedback on your situation. What do you mean by "that's not allowed" in your scenario? You can't add the field to the card layout?

Michael Harrison_vjbazy

Yes, that's right. Sorry for the confusion.

We have a kanban board that only shows our epics. This is what a card looks like on the board:

Screen Shot 2022-09-20 at 12.34.54 PM.png

The "Epic Name" is not displayed. Only the "Epic Summary".

Here's the epic issue detail, where you can see that the Epic Name is set to "Epic Name":

Screen Shot 2022-09-20 at 12.35.43 PM.png

Here's the Card layout screen in the board settings, and there's no way to add "Epic Name" to the cards:

Screen Shot 2022-09-20 at 12.36.27 PM.png

Optimally, the cards would have the same colored epic name label that shows up on any issues assigned to the epic:

Screen Shot 2022-09-20 at 12.43.09 PM.png

Does that clear it up?

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