Confluence OndEmand - Billing on Prorated User count

Question

Hi,

We are using Confluence OnDemand and we have 10 user licnese. I want to add a couple of more. Say 12. I read that it will allow me to add additional users and we will be billed additional price on a prorate basis for that month.

However, I wanted to confirm whether we will be billed for additional 2 users only or 15 users? As the pricing sheet shows 1-10 users as one band and 11-15 as anothe band. Do I move directly from 10 USD per month to straight 50 USD per month or it is prorated based on the user count?

I hope it does.

Regards

Nic Brough -Adaptavist- · Answer

It's done in bands, not per user.  12 users puts you in the 25 user band, so you'll need to be paying the $50 per month.  (Also, if you remove users and drop below 10, you will not be moved down automatically, you will need to contact sales to downgrade)

RambanamP · Answer

Your best adviser would be our Sales Team, they will be more than happy to assist you:

Email: sales@atlassian.com
Phone: http://www.atlassian.com/company/contact