Unable to find viewing access for knowl. base for portal-only customers with no Confluence License

Vinay Sharma_azcjdc

The following Atlassian Page (Manage Jira Service Management customer accounts | Atlassian Support) depicts the option to enable knowledge base viewing access to portal-only customers as reflected in attached screenshot. However, I am unable to see this option in Confluence. Pls. guide. Need to provide access to portal-only customers, without using anonymous access in Confluence

 

Édpo César_jh82dy

Hi @Vinay Sharma

 

You can enable the option in this patch: 

1. Your JSM project, go to Project Settings

2. Go to Knowledge base.

3. Link a space that you've created ou create a new one.

Done!