Can you create multiple forms within one project? If so, how would you go about doing that?

Ashley Leger

Right now when I click on forms for one project, I am only able to work with one form.

 

Situation: We have different requests for our Creative & Design team. Want to create unique forms for each request for employees to fill out with required information. Want all of the requests for each form to be consolidated into one sole project so that our Creative & Design team can keep track of all requests and progress in one area. 

Dirk Ronsmans

Hi @Ashley Leger and welcome to the community!

You don't specify whether you use Jira Software, Jira Work Management or Jira Service Management so let me explain the options.

Jira Service Management (JSM):

there you have portal which contains "Request Types". Request types can be considered as specific unique forms which link back to one or more issue types in the backend. 

This way you have the same process in the backend but different forms depending on what type of request (request type) is being submitted by the customer.

Customers here don't need a Jira license

Jira Software (JSW) & Jira Work Management (JWM):

There you don't have a portal but you can create separate issue types. Each issue type has 3 screens (create/edit/view) which can be specific to the to the issue type. It's a bit more hassle and less streamlined but still possible.

For these, each user that creates a ticket, has to have a license for the product.

 

for both products, Atlassian has recently release the new Forms feature (on cloud) to create dynamic forms. that can be applied to both products too.

 

So depending on the product you have there are different options. Hope this helps you a bit.