Hi, I would like to generate a teams message from a Jira Automation, and mention a user in this message like the @ notation used in Jira. Unlike the @ notation is not supported, so i tried other notation like [~ ], or [~accountid:{{assignee.accountId}}] but this doesn't work and I always have a result like [~<userId] in the generated message. Is there an issue to mention somebody from an automation ?

Hi @Dean Leaso No, I do not; I'm just a Jira user... I did find these two open suggestions to add the feature, and you can vote for/watch at least one of them to see any progress: * Marked as "WON'T DO": https://codebarrel.atlassian.net/browse/AUT-1917 * Still open: https://jira.atlassian.com/browse/JRACLOUD-76246 Kind regards, Bill

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Sending Teams mentions from automation

Aymeric Nave

Hi,

I would like to generate a teams message from a Jira Automation, and mention a user in this message like the @ notation used in Jira.

Unlike the @ notation is not supported, so i tried other notation like [~<userId>], or [~accountid:{{assignee.accountId}}] but this doesn't work and I always have a result like [~<userId] in the generated message.

Is there an issue to mention somebody from an automation ?

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Bill Sheboy

Hi @Aymeric Nave -- Welcome to the Atlassian Community!

To confirm, do you want to mention a user in Microsoft Teams from a Jira automation rule?

If so, that is not yet possible, as noted in this other question's post: https://community.atlassian.com/t5/Jira-Software-questions/How-to-mention-a-user-when-using-Send-Microsoft-Teams-message/qaq-p/1955314

Kind regards,
Bill

Dean Leaso

Hi Bill

Any idea on when this functionality will be available? I have multiple webhooks into MS Teams providing notifications across multiple teams and this would be a really handy feature.

Bill Sheboy

Hi @Dean Leaso

No, I do not; I'm just a Jira user...

I did find these two open suggestions to add the feature, and you can vote for/watch at least one of them to see any progress:

Marked as "WON'T DO": https://codebarrel.atlassian.net/browse/AUT-1917
Still open: https://jira.atlassian.com/browse/JRACLOUD-76246

Kind regards,
Bill

M P_lp7yef

sounds like you'll want to use teams api using the action 'send web request' instead of send to teams. https://docs.microsoft.com/en-us/graph/api/channel-post-messages?view=graph-rest-beta&tabs=http

Dean Leaso

Voted!

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