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How to change Issue type in an existing ticket

Gnanabaskar

Hi,

Is there any option to change issue type in an existing Issue/Ticket ( For Example- If I want to Change from Story to Bug ). I am aware that there is a Move option for this activity. I would like to know if there is any other alternate option?

Accepted answers

Stefan Salzl

Hi @Gnanabaskar ,

There is no other option. Move is the option to change an issue type.

Best
Stefan

All comments

Stefan Salzl

Hi @Gnanabaskar ,

There is no other option. Move is the option to change an issue type.

Best
Stefan

Ravi Sagar _Sparxsys_

Hi @Gnanabaskar

Move is the best option, in fact that is what move is supposed to do. Why do you think it is not working well for you?

Ravi

Maroline Johnson

There is another option.

If your administrator has added the Issue Type field to the screen, then you can change the issue type by selecting the issue type icon near the top of the screen.

jira issue type icon.JPG

Alexey Bulgakov

Move - works well for me! Thanks

Maximilian Grabmayr

Hi @Maroline Johnson

that is good news. are you aware what permissions are needed as it is currently not possible in my migrated projects.

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