Get Bitbucket removed from profile

Karsten

Hi.

As already asked and solved in

https://community.atlassian.com/t5/Bitbucket-questions/Is-it-possible-to-remove-bitbucket-product-from-my-atlassian/qaq-p/1751865

I have the need to get the Bitbucket removed which is displayed in my profile (start page). I even cannot remember why and when I tried it out. It is empty and I do not need it. Removing the whole profile is not an option, as my account belongs to a company and we are currently in the process of preparing switching to Confluence Cloud (and me and my account is one of the company IT admins...).

So I would be very happy if a supporter could help me with this.

Thank you and regards from Berlin
Karsten

Caroline R_g9ynyc

Hi, @Karsten, thank you for reaching out to Atlassian Community.

As you have a managed account, we can’t remove your Bitbucket account without the authorization of the org administrator. In this case, if you know who the org admin is, please ask them to add a comment here with their authorization. If you don’t have this information, I can create an internal ticket for you to share their name.

In case you would like to read more about managed accounts, you can access the following links:

• What are managed accounts?

• Bitbucket Cloud account ownership and data access

I would also like to emphasize that even after removing your Bitbucket account, you will still see the Bitbucket product on the menu. This is because these applications are automatically configured in the application navigator for you, and we can't remove them. 

Please feel free to share any additional questions or concerns regarding this case.

Kind regards,
Caroline