CSV with objets importa data to Insight

Paco Vicente Prieto

I am trying to import csv data and some of the fields are data from objects registered to other type

Example:

Usuario;Nombre;email;licencia
85617;Mónica Molina Ordinas;monica.molina@avoristravel.com;Sugar
84592;Julliana Nicolielo;julliana.nicolielo@avoristravel.com;Sugar
86416;Patricia Ballesteros Gamez;patricia.ballesteros@halconviajes.com;Sugar
79218;Carmen Parraga;c.parraga@avoristravel.com;Sugar

Field "licencia" is a object data of "licences type"

 

Marco Brundel

Hi @Paco Vicente Prieto ,

Do you have made a configuration in your import configuration with a Object Mapping?
As described on https://support.atlassian.com/jira-service-management-cloud/docs/create-attributes-and-references-from-your-data/

Something like
Label = ${Licencia}

regards, Marco