Using confiforms field type dropdown for Impacted Service(s),Country,PSS Priority,Target Version(s and checkbox Applications Impacted, i need to pass value using json to update jira ticket but when i am trying to update it i was facing the below issue. * com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"priority":"Could not find valid 'id' or 'name' in priority object.","Applications Impacted":"data was not an array"}} Cash' passed for customfield 'Applications Impacted'." Please do me a needful Waiting for your positive response Thanks, Sunil G

The error tells you that the logic you have put in a your template generates an invalid JSON Hard to tell what is wrong by looking at the snipped, but the error should also show the resulting document that it could not accept That should give you a hint what is missing Alex

@Alex Medved _ConfiForms_ - Curious about Jira checkbox fields as well. When I use a single choice for the checkbox it works, but when I try to add a second condition it stops working. #if(${1needed.label} == 'Yes') "customfield_18700": [{"value": "Option1"}], #end #if(${2needed.label} == 'Yes') "customfield_18700": [{"value": "Option2"}], #end Tried to use set, but that isn't working either. #set ($customfield_18700 = ' ' ) #if(${1needed.label} == 'Yes') #set ($customfield_18700 = '{"value": "Option1"}') #end #if(${2needed.label} == 'Yes') #if($customfield_18700 != ' ' ) #set ($customfield_18700 = $customfield_18700 + ',') #end #set ($customfield_18700" =$!{customfield_18700} + {"value":"Option2"}') #end #if($customfield_18700 != ' ' ) "customfield_18700" : [${customfield_18700}], #end Error - Could not prepare JSON

@Alex Medved _ConfiForms_ success! Thanks for the easy solution! (and for being very responsive in general on this forum, it is very much appreciated!)

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Using confiforms field type dropdown and checkbox i need to pass value to update jira ticket

sunil kumar_8q7g5r

Using confiforms field type dropdown for Impacted Service(s),Country,PSS Priority,Target Version(s and checkbox Applications Impacted, i need to pass value using json to update jira ticket but when i am trying to update it i was facing the below issue.

com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"priority":"Could not find valid 'id' or 'name' in priority object.","Applications Impacted":"data was not an array"}}

Cash' passed for customfield 'Applications Impacted'."

Please do me a needful

Waiting for your positive response

Thanks,

Sunil G

Accepted answers

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Alex Medved _ConfiForms_

How do you map a "priority" field in ConfiForms JSON mapping?

It should be something like

"priority": {
   "name": "Critical"
}

"priority": {
   "id": "priority id"
}

What do you have?

Alex

sunil kumar_8q7g5r

"key": "[entry.keyCF]",
            "fields": {
                        "project": {
                                    "key": "DCDAPROD"
                        },
                        "summary": "[entry.summaryCF]",
                        "description": "Testing Successful",
      "customfield_18945": "[entry.serviceName]",
                        "customfield_12265": "[entry.Acceptancecriteria]",
                        "priority": "[entry.priority.id]",
                        "customfield_14004": "[entry.ApplicationsImpacted.id]"

sunil kumar_8q7g5r

I am using like this in my json script

Alex Medved _ConfiForms_

You can probably see it yourself and fix, but... see how you have the priority field mapped and how I was suggesting it should be mapped...

Alex

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