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=JIRA() Function failing to load data, stuck in 'error: Loading Data' state

Liam Blake

Hi All,

I have a table to organise my work here and the =JIRA function has stopped pulling in data for this sheet. Its the only sheet I have where this error has occurred. It stays in the loading state and won't pull data. I have enabled Jira Cloud for Sheets for this sheet and iterative calculations are on.

This is mystifying and really frustrating! I need this plugin working! Any help appreciated!

Accepted answers

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Vojtěch Matějovský

The same issue yesterday. Today morning it was working, but after refresh, the error appears again :-/

Mustafa Slatewalla_cj2nv4

I am also stuck up. an extensive user of Jira cloud.. but things are messed up. need help

Natalie Simons

Confirming that my team is having the same issue!

We only started using this add-on this week. Is it usually this unreliable?

If so, we'll need to look into a different solution I guess

Mustafa Slatewalla_cj2nv4

Normally it isnt so bad.. a couple of time outs are there for sure, but by and large pretty reliable.

I must say that yesterday the other Jira Pulls through the JQL Function were intact, but pulls through Jira() function were a problem.

looks resolved for now, but would be good for #AtlassianSupport to comment on what happened.

Liam Blake

The same thing is STILL happening. Urgently need a fix for this. Atlassian support - where are you?

Natalie Simons

Just checked my sheet and can confirm it's the same issue AGAIN. I thought these outages were supposed to be "few and far between" ?

Liam Blake

Anyone know how to get the attention of atlassian support here? this is beginning to become really seriously problematic...

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