JIRA API - I can't retrieve issues from a certain board despite being a board admin

Archie Judd

Hi,

I am trying to retrieve issues from a specific board via the rest API. The request URL is:

https://{workspace_url}/rest/api/2/issue/{issue_number}

And the response is 404, with the error "Issue does not exist or you do not have permission to see it."

I am using an API token for an account which has every single role assigned to it, including administrator, for this board. 

I am still able to retrieve issues for different projects in the same workspace using the same code and I am able to create issues in this board too.

I have no idea why this isn't working and would really appreciate any suggestions!

Many thanks

 

Trudy P Claspill

Boards are not containers for issues. They are just a way to view issues. 

Issues are contained in Projects. Having access to a board does not grant you access to all the projects from which the board is getting issues. Does the identity used in the api call have the Browse Projects permission in the project that contains the issue you are trying to retrieve?

Has Issue Level Security been applied to the issue such that the identity may not have access to browse this specific issue.