We have a use case where we are using a ProForma form to capture IT Security Review details in a Jira ticket. And without going into specifics, many of the fields in the ProForma form we have linked to Jira Fields for use with Jira automation.
We allow the user or IT Security staff to resubmit the ProForma form with improvements to the original detail they provided, after the ticket is originally created.
However, when doing so, we would like to have in the history log (or even automate an internal comment in Jira ticket) to denote which human user initiated the updating of the ProForma form that is already attached on the ticket.
But what we see right now is that the History log in the Jira ticket will only return "ProFormaJ" as the user responsible for the edit to the linked Jira fields modified in the ProForma form. Also when attempting to automate a comment detailing the initiator of the update to the form, this yields the same result "ProFormaJ".
Using e.g. {{initiator.displayName}} re-submitted the form.
Is there something we are missing? Is there a way to find out the user that re-submitted the ProForma form on this ticket? (since its possible its not always going to be the Reporter)
Thank you
