How to assign a task from an insight field with automation?

rdkubat

We've created an access request flow where our users can select an insight object from our list of systems.

I'd like to create an automation that auto-assigns the ticket to a user which is referenced as one of the fields in the insight object.

In forums/documentation I haven't been able to find out if that's possible, and if so how. Any pointers?

-r

Mikael Sandberg

Your automation would look something like this:

In this case I am getting the approvers for the selected application, you can just change the edit issue fields to set the assignee instead.