Run automation only when a user creates the issue through jira portal

nik_shivamprajapati

I've added a Jira automation for issue created event. 

In my use case, there are two types of users.

1) create issues directly through Jira software.

2) create issues using Jira rest-API.

I want the automation to only run for the 1st type of user. How can I do it?

Mark Segall

Hi @nik_shivamprajapati - There are a couple ways that I can think of:

1. Assuming issues created via the API are always going to be the same account and that account never creates via the portal
   1. Add condition that creator != your API account
2. Set some kind of distinguishing marker for issues created by the API (tag, component, custom field)
   1. Add condition that tag/component/custom field != to whatever was set