Why not marked resolution status as Done at completed issues.

Question

My issue status "Tamamlandı" in "Done" category. I except to set resolution status to "Done", however there is nothing there. Why this happened?

Project type: IT service management (Essentials) (Team-managed service management)

You can demonstrate as creating new "TEST" project. All workflows and all statuses are default.

I add issue view, workflow view and queue view to shown.

In queue view, unresolved and date missing.

Everything seems normal with group.

İsmail Özçelik · Answer

The project type is Team-managed service management. So you can demonstrate with default settings.

İsmail Özçelik · Answer

I do not have a screen, and I cant see any post function in workflow.

Jack Brickey · Answer

If you have a screen associated with your transition then You need to ensure that the resolution field is on the screen used during transition to your done category. Or you can use a post function to set the resolution to done.