nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Not receiving email notifications for Bitbucket

Salman Shtayeh_pueopm

Hello Team-

I setup Two-step verification on my bitbucket account, but not receiving confirmation email.

I tried many time and still not working.

Also, I have the same issue with receiving invitations to new repos, not receiving emails.

Could you help me, please?

Thanks.

Accepted answers

All comments

Caroline R

Hi, @Salman Shtayeh, welcome to the community!

I checked the email associated with the account you used to create this question and confirmed there was no blocker on this address that could be causing a problem to receive our emails. Also, I can see the 2sv is enabled in this Bitbucket cloud account. With that said, could you please confirm if this is the email you are having problems with?

Looking forward to hearing from you.

Kind regards,
Caroline

Salman Shtayeh_pueopm

Hi @Caroline R

I added new email because I have some work and need to get notifications from the repos but the issue still exists and can't get notification on my email.

Please help!

Thanks,

Salman

Salman Shtayeh_pueopm

@Caroline R - my issue is similar to this one here https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-invitation-email/qaq-p/1928832

Caroline R

Hi, @Salman Shtayeh, thanks for the additional information.

I understand you have added a new email as the primary address, so the email that could be blocked was an alias in your account, is that correct?

If that’s the case, I went ahead and checked the aliases linked to your account and confirmed that one of them was under the suppression list, so I removed this block and you should receive our emails now.

If this is not the email that you were referring to, please let me know, so I can create an internal ticket for you so you can share the email with us.

Kind regards,
Caroline

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

bitbucket

bitbucket-cloud