I am trying to send a daily report to my Manager showing the ticket count by category through email.
Ex: Status Category. No of tickets
@Kalyani Dronavalli ,
Welcome to the Atlassian Community.
If you only want to send the count per category then you can configure the automation rule
like this
Accept the Answer if it helps
Welcome to the Atlassian Community!
Run a search for the issues you want to report on, save it as a filter, and then subscribe your manager to it, they will get a regular email containing the count of matching issues and the list of the keys for the first handful of them.
@Sachin Dhamale
Here the requirement is to send an automated daily notification with the summary of Issues with the status breakdown
like i mentioned You can write the Schedule automation rule which will send email at schedule time.
You can create separate automation rule for each JQL Staus= Open/InProgress/ Hold etc.
If you want to send details of issue then like @Nic Brough -Adaptavist- mention you can create filter and subscribe it
https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-3-of-4
Is it possible to do that on Jira Data Center?
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