Product Toooo slow

Question

Hi,

Our Jira is too slow and we could not use it at all! The loader (in all the pages) is running without any result!

Waiting for your reply

Reneesh Kottakkalathil · Answer

Hi Zakaria,

What changed that is causing this slowness?

If you have a proxy, try to access Jira using the base URL.

Check the logs for any errors.

What is the version of Jira you are running?

Zakaria ABIDI · Answer

Hi @Matthias Gaiser _K15t_

Thanks for your fast reply.

Our internet connexion is very fast, the problem is in Jira's side, I detected this problem today I don't know if I started before.

I just created a support ticket.

Best regards,

Matthias Gaiser _K15t_ · Answer

Hi @Zakaria ABIDI

I also have sometimes the feeling that Jira is not the fastest but there can be many reasons for a poor performance like

* Bad Network Connection
Do other pages load in a speedy way? Can you ask someone in another location to check if they experience the same slowness?
* Data location of your Jira Cloud
Depending on your location, you might also want to relocate your Jira instance to the closest data center near your location.
* ...

Are you experiencing this slowness all the time?

You can also try opening a ticket with Atlassian to investigate if there is actually something they can improve.

Cheers,
Matthias.