Can't add user to space

Question

Mike Carstensen · Answer

I have the same problem.. and I am an Administrator. Annoying bug.

Srinatha Tondihal · Answer

Also, the username seems to be like userid. Make sure you are adding by username.

Srinatha Tondihal · Answer

Hi @Vitaliy Marchenko ,

Welcome to Atlassian community.

Did you check if the user actually exists in the system? I could easily reproduce this issue by trying to add a non-existent user xyz.

User xyz could not be found. Please confirm their existence with a Confluence Administrator.

The username displayed on screenshot also seems to be incorrect. Check and try again. You can find list of users by following the article

* How to get a list of active users

I hope the above information helps. Have a good day.

Thanks,

Srinath T