This question is in reference to Atlassian Documentation: Configuring boards
We have multiple projects in JIRA for our organization - is it possible to configure a board in one project and have items from other projects included?
The use-case is that I'd like to track high-impact bugs in our product which are visible to customers in JIRA so that everybody can see the status of the individual issues included on the board. However, these issues may occur across different projects and all of these projects already have their own boards.
I'm new to JIRA so please consider that in your responses - thanks for your help!