We would like to share the content to a large group of users with read-only access with user name and password for those users. This is needed to ensure that only allowed and accepted users can access the content. Are these users counted towards licensed users? I am asking in the same spirit as in the ticketing systems where the clients who can enter the ticket and/or view the status of their tickets are not charged for the license.
Thank you
Hi @skadakia ,
Yes, in confluence If you enable anonymous user access, anyone can have read-only access to your pages and those users won't count against your license.
From this page - The License Details page will indicate the number of users currently signed up (your registered user count). It:
I hope the above information helps. Have a nice day.!
Thanks,
Srinath T
To add a little, but important detail. Anonymous access means everybody can read that. You don't need any user/password to access that pages.
If that's fine for you, you can go ahead but if not, you need users which then cost a license.
If you have JSM, you can connect it with Confluence. Then you can use JSM to add the users as customers, they don't count for the license. If they log in to Jira, they can search the KB in Confluence, also without an license there.
I really need to have those users come in with assigned username and password. Can this be done similar to a ticketing system? Anonymous users setup is not what I am looking for.
Yes, but you need Jira Service Management for that.
It looks like you're new here. Sign in or register to get started.
