Change Jira user name

Question

We have recently lost the person that set our JIRA account up.  I have logged into his account and changed the email to mine, however I cannot change the user name.

It simply says:

You cannot rename yourself

How can I rename my self, or transfer the admin rights to another account?

Thanks

Juan Felipe Cardona · Answer

You could also simply give your own user the administrator permissions.

Andre Borzzatto · Answer

Hi Mark,

Although you can't rename yourself, you can create a temporary user with Administrator capabilities (user who's in administrator and site-admins groups) to access the User Management and rename the user you want, thereafter you can delete the temporary created user.

I hope it helps!

If you need help changing the Atlassian ID account (the one that holds the application license), please contact Atlassian Sales Team.

Thanks!