JIRA Custom Chart - How do I display tickets created last month and resolved this month?

Question

Dear Community,

I have a chart below that displays the total number of created ticket per month and resolved ticket per month.

I would like to further enhance this report by adding another bar that display total of tickets that is resolved whereby the ticket was created last month.

For example:
10 tickets created on January, but only resolved on February. So on the column February will have an additional bar that display 10 records.

Teodora V _Warsaw Dynamics_ · Answer

Happy to help :)

Jeff Boon · Answer

Dear @Teodora V _Warsaw Dynamics_ I've sent a ticket to your Support. Kindly assist me.

Teodora V _Warsaw Dynamics_ · Answer

Hi @Jeff Boon

As @Olga Videc suggested, you can use the Custom JQL option and pull the data you need in 3 separate segments.

You can also use Custom Charts for Jira's app playground to test your scenario first: https://ossapps.atlassian.net/wiki/spaces/CCFJ/pages/255689230/App+Playground+-+Demo

For more in-depth technical help, feel free to reach out to our Support. They will find the best solution to your specific needs :)