Cannot limit certain user group only can access issues reported by or assigned to them

Question

Hi,

We have 3 project roles, business user, fintech user and admin.

We would like to set

1) business user can only access issues reported by them or assigned to them

2) Fintech user or admin can access all issues.

I have set the issue security level as below, set Fintech user as default and assoicate it with the project.

Then i tested and found the business user cannot access an issue assign to them or reported by them.

Is there any solution to this? Thanks a lot!

Fabio Racobaldo _Catworkx_ · Accepted Answer

Hi @Ouioui Zhou ,

in order to put in place your requirement, in my opinion, you don't need to use security level.

You should just setup Browse Permsission, in the project permission scheme, as follow :

Browse Project

* Current Assignee
* Reporter
* Project Role - Administrator
* Project Role - Board FT user

Security Levels should be setup just if you need a visibility per issue basis.

Hope this helps,

Fabio

Sachin Dhamale_o1c5zi · Accepted Answer

@Ouioui Zhou ,

Correct Browse Project permission control visibility of entire project.

So you don't need to give browse permission to  Business User.

You need to give browse permission to Current Assignee and Reporter. So the Business user who create the issue and who is the assignee of the issue can only see the issue. They are not able to see the issues created by Admin and FT

Give Browse Project Permission to - Admin, FT - As they will have whole visibility of the project.

Accept the issue if it helps