Loom embed videos not loading in public confluence knowledge base

Matt Bennett_dq0955

Any ideas what the issue is here, or if its a confluence limitation?

 

Video is public in loom, works when logged into confluence but users who aren't logged in can't see the video. All settings are public for loom, service desk KB, and confluence.

 

Pramodh M

Hi @Matt Bennett 

Here's a feature request on the same to fix this issue

https://jira.atlassian.com/browse/JSDCLOUD-5919

https://jira.atlassian.com/browse/JSDCLOUD-10751

Thanks