Custom field not visible by default on create issue screen

Question

Custom field not visible by default on create issue screen - So it's not visible to other users

Why it is a problem? Other users don't know it is there

I need guidance, how to make fields visible by default, not by selecting them in "show all fields"

Martin Vali · Answer

It's strange, that I can not select the fields I want them to see by default

Patrick BIGONNET_ua0g1p · Answer

As an administrator, you can't act on this combo_box, it's an end-user choice.

It's an interface's parameter for the user on which he can act to reduce his visibility on the screen's fields when he works on a ticket.

Each user can see the fields he wants.

If the field is required, it cannot be hidden.

You need to explain this feature to your users

Martin Vali · Answer

Thanks for reply

But how other users understand, that there are more fields there.

I want to choose, which fields users see by default