Default Assignee does not work

Question

I am the project lead of a Service Management Project

I have the "Default Assignee" set to "Unassigned"

Despite these settings, every issue that is created is assigned to me. I had to set up an automation that sets any new issues assigned to me (which is all of them) back to unassigned like they should be based on my settings. This generates a lot of extra emails for me and is generally just aggravating.

Is this a bug? Is there a hidden setting I have somehow missed? All the googling I have done points to the "Default Assignee" setting which clearly is not working in my case.

eliska.galambova · Answer

Thank you! this helped me a lot. I found out we had a post function "when issue is created assign it to project leader"

Mark Segall · Answer

Here are a couple more things to try:

* Global Automation rules - Take a look at Rule Executions on an impacted issue and see if there are any unfamiliar rules executing.
* Workflow post functions upon issue creation
* Are you using any 3rd party apps like Script Runner?  If so, are there any jobs/listeners configured?

Trudy P Claspill · Answer

Are you using Components in this project? Components can also be used to designate a default assignee.

To check that go to Project Settings > Components