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Timeline: no visualisation for Tasks

Michael Ohme

Dear Community,

I use the Timeline view in my Jira board. I can adjust “Start Date” and “Due Date” in all of my tickets, but in timeline only the Epics issue type has a visualization of this time frame. If I search in the www then I found some picture where it is also usable for other tickets like tasks here.

Is this a bug can I adjust it somewhere or is this the feature?

Thank you for your response.

Accepted answers

Trudy P Claspill

Hello @Michael Ohme

Welcome to the community.

There are different Timeline features in Jira Cloud.

One is the timeline available with Jira Work Management (a.k.a. Business) projects. That is the one referenced in the link you provided.

The other is part of Advanced Roadmaps (for Software projects) that is available only in the Jira Cloud Premium subscription.

Or you may be working with a third party app added to your system that presents a Timeline feature.

To which one are you referring?

All comments

Trudy P Claspill

Hello @Michael Ohme

Welcome to the community.

There are different Timeline features in Jira Cloud.

One is the timeline available with Jira Work Management (a.k.a. Business) projects. That is the one referenced in the link you provided.

The other is part of Advanced Roadmaps (for Software projects) that is available only in the Jira Cloud Premium subscription.

Or you may be working with a third party app added to your system that presents a Timeline feature.

To which one are you referring?

Michael Ohme

Hi Trudy,

thank you for your response. I guess it is the "normal" timeline for software projects.

We don't have a premium or enterprise account, I guess. Where can I see it? In my backend was no information available. Perhaps I have not all permissions.

It looks also not like a plugin. If I click at "project settings" in the left bottom side of the menu bar, then at "Features", I have the possibility to activate/deactivate it.

Kind regards Michael

Trudy P Claspill

You would need Jira Site Administration access to check the licensing for your Jira Cloud instance to find out if you have the Standard or Premium plan. You could check with your Jira Administrators to see if they have access to that information and to confirm if they have installed a third party app that is providing the Roadmap functionality.

In the Standard Jira Cloud plan I believe that only the time range for Epics will show in the Gantt chart in Roadmaps. I don't use the Roadmaps feature, but that is what my experimentation revealed.

Does your screen actually say "Timeline" on it, or does it say "Roadmap"? Can you show us a full screen image (blurring any sensitive data)?

Michael Ohme

Robby Klee

Hi everyone,

I have the same issue with the now called Time Line (not Plan) feature. But I have an enterprise subscription. Epics does show a bar, task not.

What can I do?

Trudy P Claspill

Hello @Robby Klee

The only people who have seen your addition to this Question that is over 2 years old are the original author and people who responded to it.

To ensure your question is seen by a wider Community audience, please start a new Question post. If you think this old post is relevant then include a link to it in your new Question.

It would also be helpful if you provide additional information, like the type of project and board with which you are working, and screen images of the Timeline and the issues involved.

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