Getting Reporter's Supervisor from Outlook

Question

Is there a way to fetch user's supervisor from outlook. If possible this would help to automate 2nd approver.

Thanks

Munir Patel · Answer

Thanks Mikael for the guidance.

Mikael Sandberg · Answer

@Munir Patel It should be possible as long as you have a REST API endpoint in Outlook for the manager. You can then use automation to get that information. We use Okta and can get that information via automation in JSM.

kuldeep Singh_n5wn5g · Answer

@Munir Patel ,

This option is currently not available in Jira.

Thanks.