Basic Roadmap Dates for Epics not updating.

Question

I'm using basic roadmap tools.

ISSUE: When I drag the date "bar" to change the start and end dates of an epic it reverts back to its original date, it doesn't save.  WHY?

*it appears that some will update and others will not.  WHY?

Any advice/help would be appreciated!

Jay Milroy · Answer

Company Managed Project

Jessica Tran_7u8239 · Answer

Hi Jay,

Thanks for letting us know. I’m sorry to hear you’re having trouble with this.

In order to get to the bottom of this, can you please raise a support ticket so that we can help assist you.

https://support.atlassian.com/contact

Kind regards,

Jess

Trudy P Claspill · Answer

Are you working with a Company Managed or a Team Managed project? It will say at the bottom of the navigation pane on the left.