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jira automation - how to add comment with an issue URL which supports real time status updates

Jimmy Li_0lfoyu

Goal

When adding a JIRA URL to a JIRA comment, the URL will be changed to "card format" with "that JIRA's real time status" shown. I want the same but with comments created using JIRA automation.

I am able to setup a jira automation to add a comment (e.g. `A linked issue's status has been updated - {{varIssueUrl}}`) to all linked issues when the source issue's status is changed to Closed.

Problem

However, the comment added using jira automation couldn't get "real time status" as how it works when adding comment in UI. The URL can only be shown as plain text.

Example,

WANT: A linked issue's status has been updated -ARCH-1: Test1OPEN

GOT: A linked issue's status has been updated - https://***.atlassian.net/browse/ARCH-1

Things tried

A linked issue's status has been updated - {{varIssueUrl}}
A linked issue's status has been updated - [{{varIssueUrl}}] <= thought this markdown syntax would help but didn't.

Accepted answers

Pramodh M

Hi @Jimmy Li

Like this?

Add {{issue.key}}

Let me know if it works

Thanks,
Pramodh

All comments

Pramodh M

Hi @Jimmy Li

Like this?

Add {{issue.key}}

Let me know if it works

Thanks,
Pramodh

Jimmy Li_0lfoyu

Worked. Thank you @Pramodh M . It's interesting that when I paste an "issue key" in a comment from the UI, I do not get the "card format with real time status".

Pramodh M

@Jimmy Li

While commenting it's the URL 😃 (Issue link in Wiki format)

While Automation for Jira handles it pretty differently by just entering issue key.

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