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How can I create a filter that show all tickets that are linked to a ticket in another project?

Jon Zacharias

Let's say that I want to set up a filter in Project A that shows all tickets in Project A that are linked (link is Relates To) to tickets in Project B. Project A is a software project, and Project B is a service project.

The idea is that we want to create a dashboard that can pull in this filter.

As a note, the ticket ID's are different in Project A and Project B

I don't want to install Script Runner to do this. I am on a Jira Cloud project.

Any tricks?

Accepted answers

Mohamed Benziane

Hi @Jon Zacharias

This is not possible out of the box. You can only query for one issue at the time to get all linked issue.

issue in linkedIssues(ABC-123)

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues--

All comments

Mohamed Benziane

Hi @Jon Zacharias

This is not possible out of the box. You can only query for one issue at the time to get all linked issue.

issue in linkedIssues(ABC-123)

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues--

Rahul_RVS

Hi @Jon Zacharias

If you would be interested in a paid app, to visualize the hierarchy based on the issue links, we have created an add-on to track the issue links and issue progress at each level and for cross project links as well.

Pls try it out.

Agile Tools - Epic Tree, Links Tree and Time in Status

Key features of Links Hierarchy:

Hierarchy upto 10 levels deep
Progress % on "remaining estimate" or "original estimates"
Edit Issue summary, time estimates, story points and assignee on the tree with real time updates in the progress
Rolled up percentage completion at all levels
Ability to add/remove the columns on the report

Disclaimer: I work for RVS, the vendor for this app, and I am one of the developers in the team

Links Hierarchy.png

Jon Zacharias

Hi Rahul, I appreciate the offer, but I am not looking for a paid solution at this time. Thanks

Jon Zacharias

Hi Mohamed, thank you for confirming my suspicion!

Sue Lund

Someone just asked me if there was a way to find all of the tickets linked to one of their Support incidents. Thank you for making it easy for me to find the answer.

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